Support
Quick answers below. If you don't see what you need, send us a note — we read every message.
Beta access
We're in private beta on TestFlight. Request access via the contact form with your Apple-ID email. We add testers in small batches as the build stabilizes.
Why does the app need Strava?
The whole point is honest pace prediction based on who's actually riding. That needs your fitness data — and Strava is where most cyclists already have it. We never see your password (OAuth) and we only request the scopes we need.
What data do you store?
Your basic profile (name from Strava, email), a snapshot of your recent rides used to compute fitness/freshness, and the rides you call or RSVP to. We don't sell anything to anyone. Full detail in Privacy.
"Personal fit" says unlocks after 3 rides — why?
One ride isn't enough to predict how a group ride will feel for you. We wait for at least three Strava rides on file so the verdict means something instead of guessing.
How do I report a bug?
In the app: Settings → Send Beta Feedback. On TestFlight: long-press the app icon → Send Beta Feedback (Apple attaches a screenshot). Or via this site: Contact.
How do I delete my account?
Send us a note via contact and we'll wipe your data within 7 days. Self-serve deletion is coming in a future build.